John Cleese – The Art of Assertiveness
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File Format: DVD Rip -AVI
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John Cleese demonstrates how subservient conduct causes individuals to be ignored, and how violent behavior may be extremely harmful to everyone concerned. The significance of assertive behavior, according to this program, is that managers may be honest with themselves and others without emotion.
Be truthful about what is important.
Establish a negotiating bottom line.
Invite people to assist you in resolving challenges.